Digital Commerce

From consistent product data to fast deliveries and smooth returns: customer expectations in online retail are high, and this applies equally to all sales channels.

With Actindo you have all the necessary information on products, orders and returns as well as all processes collected in one central place. Maintaining an overview of all channels, from your webshop to various marketplaces, has never been easier.

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Benefits of our Digital Commerce solution

icon-1 On-time deliveries

Always ensure that your ordering and delivery processes run smoothly across all channels and that your goods reach the customer quickly. If things go wrong in one place, you have all the information you need within seconds to solve problems quickly before your customers notice. 

icon-1 Efficient work

Switching between different systems and platforms is in the past. Everything you require for successful e-commerce across all channels is available on the Actindo Core1 platform. From order data to returns and reporting, Actindo provides you with a comprehensive overview so that you can react flexibly and optimize processes. 

icon-1 Quality assurance

Incorrect and inconsistent product data, delivery shortages, delay of credit notes - eliminate all obstacles on the way to successful online trading and improve the quality of your service on all channels. This creates trust and protects you from marketplace sanctions. 

Discover our E-Commerce Key Features 

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Direct marketplace
connection

The Actindo Core1 platform enables the direct connection of numerous Marketplacess and shop systems in order to control product import and order processing centrally in Actindo. This eliminates manual work and minimizes errors. 

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Integrated
PIM

The Actindo PIM offers a powerful tool for the product management of all article data, across all channels. Maintain all attributes centrally in Actindo and control them automatically on all touchpoints using the DataHub. 


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Automated
workflows

Using the Actindo Process Orchestration Tool, you can map, control and monitor standardized processes and even complex workflows. This allows you to track all activities and correct errors quickly and efficiently. 

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Seamless
RMA process

To process returns efficiently and smoothly, you need automated processes. The Actindo Return Management module assists with simple returns processing from arrival at the warehouse to the creation of credit notes.

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THE SMART SOLUTION FOR EFFICIENT OMNI-CHANNEL TRADE

Smooth processes for a positive customer experience

The Actindo Core1 platform unites all sales channels and all order processes in one place. Working in one central system gives a comprehensive overview of item data, the entire order management of all marketplaces, and all important KPIs with just one click. This allows to eliminate problems in the ordering process quickly and easily, organize workflows more efficiently and minimize errors. 

With Actindo, you can easily take control of your marketplace business, increase the productivity of your team and meet high customer expectations through fast deliveries and uncomplicated order management. 

Frequently-Asked Questions

Want to know more? We've collected some of the most commonly-asked questions below. If you don't find what you're looking for then get in touch! Our experts will be happy to help.

What is Actindo Core1?

Actindo is a Commerce Operations Platform for combining unified sales, order management, and process orchestration.

We future-proof our customers with unified commerce capabilities across existing and emerging sales channels.

We enable flexibility and process orchestration with our composable MACH architecture. 

Can I keep my legacy ERP?
Absolutely - Actindo's Core1 solution is designed to integrate step-by-step with your existing infrastructure. It doesn't require a complete system overhaul, and is backed by over a decade of experience working with globally-respected companies. Get in touch with us to discuss your exact requirements.
How much does it cost?
This depends on your exact needs, existing system landscape and monthly order volumes. We will tailor our highly flexible solution to your exact requirements. Our experts are happy to discuss your exact requirements in a short call.
Is my data safe?
All your data is stored on Actindo's own, highly-secure servers in Germany, which have been independently certified by TÜV. Our employees have no access to your data, unless you specifically give this for the individual Actindo employee and for a defined period of time. Our company and our processes are certified according to ISO9001, so that any access and data use can be clearly proven. Accordingly, we ensure the highest GDPR standards of the EU.
How long will it take?
Depending on your exact needs, it could be live within a matter of months. As a member of the MACH Alliance, Actindo solutions are Microservices-based, API-first, Cloud-native and Headless. Which means that we are able to implement within your existing system landscape within a very short time.
Which integrations are available?
Actindo enjoys solution partnerships and integrations with many of the biggest names in e-commerce. From Salesforce to Shopify, and Amazon to eBay, we have you covered. See our Integrations page for more.

Explore our Actindo solutions - Your fast track to Commerce Excellence

Let us help you transform your business.