Order Management System
To orchestrate multiple sales channels, you need a central order management system. With Actindo Core1, you can:
- Centrally orchestrate orders from all connected B2C and B2B sales channels
- Reconcile payments and automatically release the shipment of goods
- Enable fast, seamless and highly accurate automated processing of your orders
Trusted by Leading Brands, Retailers and Manufacturers
Key benefits of Actindo Core1
✔ Boost Revenue on New Channels
Easily expand your product and service offerings with Actindo's flexible omnichannel platform.
✔ Fix Data Errors
Make informed business decisions. No more manual maintenance of data via spreadsheets!
✔ Improve Customer Satisfaction
Consolidate and control all sales channels. Enhance the post-sales experience everywhere, at all times.
From fragmented to integrated:
How Actindo contributes to Kapten & Son's e-commerce success
Our client Kapten & Son implemented the Actindo Core1 platform to reduce manual processes and orchestrate all orders centrally:
KEY FEATURES
A single source of truth for all your commerce operations
Automatically Import Orders
All customer orders from your connected sales channels are imported fully automatically with our Order Management. For many channels, the import is even performed in real time.
Payment Reconciliation
Incoming payments are automatically checked in the system and assigned to existing customer orders. Open items are recognized and cleared directly. If a payment is settled, the system automatically releases the shipment of the goods.
Automatic Processing of Orders
With Actindo Core1, orders from any channel are automatically logged in the system, and then processed and dispatched.
Individual Logic
All processes can be individually adapted as required. With our Process Integration module, you can graphically create links and configure processes.
CROSS-CHANNEL PROCESSES
Consistent sales data across all channels
In order to offer customers a consistent shopping experience across all touchpoints, your internal processes must also be standardized and centrally controlled.
In Actindo's Order Management, all orders from your sales channels are converged and processed in the same automated way to ensure consistent customer interactions across channels.
SIMPLIFIED SALES MANAGEMENT
Smart links for fast order processing
Manually processing every order from every marketplace costs time, money and is simply inefficient.
When different business areas, such as warehousing, invoicing and accounting are intelligently linked, companies benefit from automated processes and customers ultimately benefit from fast order processing.
Best-of-Breed Integrations
The Actindo Core1 platform offers numerous interfaces for the seamless integration of external service providers and systems.
You can effortlessly connect various shop systems, marketplaces, payment or shipping providers, control them from the Actindo Core 1 Platform, and automate data transfers.
Our API-first approach enables a fast and step-by-step integration without impacting the day-to-day business.
Frequently-Asked Questions
Want to know more? We've collected some of the most commonly-asked questions below. If you don't find what you're looking for then get in touch! Our experts will be happy to help.
What is Actindo Core1?
Actindo is a Commerce Operations Platform for combining unified sales, order management, and process orchestration.
We future-proof our customers with unified commerce capabilities across existing and emerging sales channels.
We enable flexibility and process orchestration with our composable MACH architecture.