Omni-Channel Orchestration

There are many ways to go about your digital commerce, including not only your own online store but also numerous marketplaces. However, managing products in each channel separately could be a huge waste of time and resources.

With Actindo's Omni-Channel module, you can connect your web store and all relevant marketplaces directly to the platform and manage them centrally from it. Various store systems can be integrated, such as Shopify and Magento 2.

Time-saving Product Information Maintenance

Products and product data are only created once and centrally in the PIM. This information is then displayed on the web store and all connected sales channels. There, you can decide individually for each channel which products and data should be displayed. You can easily connect new marketplaces at any time as well.

Link to inventory and order management

Inventory levels are continuously synchronized between the marketplaces and the Actindo Core1 platform and thus always kept up to date. Orders from the sales channels are automatically imported and passed on to the Order Management module. This way, you always have an overview of all stocks and orders of your sales channels with just several clicks.

Data Transformation via ETL

In our PIM, you create your data in a media-neutral manner. It is then transformed via an automated ETL pipeline in the DataHub and made usable for every marketplace and connected system. Data that has been configured once can thus be used for every channel you need.

Tracking of Orders

Orders from the marketplaces are processed by the Actindo platform in the same way as orders from your own online store. Order status and tracking codes are transmitted directly and automatically to your customers for tracking purposes.

STRENGHTENS PRESENCE AND REACH

Easily integrate new touchpoints

The number of online marketplaces has more than doubled in recent years in the German-speaking countries alone. Online retailers have a multitude of potential sales channels at their disposal through which they can expand their reach and strengthen their customer presence.

Take advantage of new opportunities and select the channels that can best benefit your business. The Omni-Channel module of the Actindo Core1 platform allows you to connect as many marketplaces as you would like and continuously expand your sales channels. At the same time, the shopping experience of your customers is unified through a centralized control panel. This way, you benefit from new touchpoints and an up-to-date unified commerce environment.

MINIMIZE EFFORT AND WORK EFFICIENTLY

Increase Sales - Conserve Resources

Operating many different marketplaces can increase your sales, but at the same time it can be very time consuming. With the Actindo Core1 platform and the integrated Omni-Channel module, you enrich your product data in the PIM only and then have it automatically distributed to all channels via ETL with the help of the DataHub. All product data maintenance and order management are being handled centrally via the Core1 platform. This saves you and your employees valuable time and resources, that you can invest in other important processes for your company.

Absolutely - Actindo's Core1 solution is designed to integrate step-by-step with your existing infrastructure. It doesn't require a complete system overhaul, and is backed by over a decade of experience working with globally-respected companies. Get in touch with us to discuss your exact requirements.

This depends on your exact needs, existing system landscape and monthly order volumes. We will tailor our highly flexible solution to your exact requirements. Our experts are happy to discuss your exact requirements in a short call.

All your data is stored on Actindo's own, highly-secure servers in Germany, which have been independently certified by TÜV. Our employees have no access to your data, unless you specifically give this for the individual Actindo employee and for a defined period of time. Our company and our processes are certified according to ISO9001, so that any access and data use can be clearly proven. Accordingly, we ensure the highest GDPR standards of the EU.

Depending on your exact needs, it could be live within a matter of months. As a member of the MACH Alliance, Actindo solutions are Microservices-based, API-first, Cloud-native and Headless. Which means that we are able to implement within your existing system landscape within a very short time.

Actindo enjoys solution partnerships and integrations with many of the biggest names in e-commerce. From Salesforce to Shopify, and Amazon to eBay, we have you covered. Check out our Integrations page for more info.