Basic |
Pro |
Enterprise |
|
|---|---|---|---|
Order Management |
|
|
|
|
Central overview of all orders from webshop, marketplaces, POS, app
|
|
|
|
|
Consolidation of multiple channels into a unified order format
|
|
|
|
|
Manual order entry in backend
|
|
|
|
|
Automatic order assignment to warehouse/fulfillment location
|
|
|
|
|
Configurable routing rules (delivery time, cost, priority)
|
– |
|
|
|
Support for Click & Collect and Ship-from-Store
|
– |
|
|
|
Automatic split orders across different warehouse locations
|
– |
|
|
|
Return reasons and root cause analysis in order overview
|
– |
|
|
|
Live status tracking per order (received, confirmed, shipped, returned)
|
– |
– |
|
|
Self-service returns for end customers
|
– |
– |
|
Warehouse & Fulfillment |
|
|
|
|
Real-time inventory management across all warehouses
|
|
|
|
|
API integration with fulfillment partners
|
|
|
|
|
Shipment tracking with tracking numbers in order details
|
|
|
|
|
Automatic stock reconciliation after inbound and outbound
|
|
|
|
|
Warehouse structure down to shelf/bin level
|
|
|
|
|
Multi-warehouse capability
|
– |
|
|
|
Channel-based warehouse assignment (e.g. online, POS, marketplace)
|
– |
|
|
|
Automated stock withdrawal via stock-withdrawal matrix
|
– |
|
|
|
SLA tracking of warehouse processes (pick, pack, ship time)
|
– |
– |
|
Invoicing & Payment Processing |
|
|
|
|
Automatic invoice creation upon order completion
|
|
|
|
|
Integration with payment providers (PayPal, Stripe, Klarna, Adyen)
|
|
|
|
|
Automatic bank reconciliation (EBICS, CSV)
|
|
|
|
|
Real-time payment status (open, paid, overdue)
|
|
|
|
|
Partial and down payment invoices
|
– |
|
|
|
Automatic creation of credit notes
|
– |
|
|
|
Dunning/collections with escalation levels
|
– |
|
|
|
Partial and refund payments directly from order view
|
– |
|
|
|
Customer-specific invoice templates (layout, language, currency)
|
– |
– |
|
Accounting & Taxes |
|
|
|
|
Integrated financial accounting (journals, periods, accounts)
|
|
|
|
|
Automatic booking upon order and payment entry
|
|
|
|
|
Export to external systems (e.g. DATEV, SAP)
|
|
|
|
|
Tax engine with country- and product-specific tax rates
|
|
|
|
|
OSS and third-country support
|
|
|
|
|
Automatic tax calculation per delivery country and customer type
|
|
|
|
|
GoBD-compliant archiving
|
|
|
|
|
GDPR-compliant data anonymization
|
|
|
|
Basic |
Pro |
Enterprise |
|
|---|---|---|---|
Product Information Management |
|
|
|
|
Central management of all product information
|
|
|
|
|
Variant logic with custom attributes per variant
|
|
|
|
|
Channel-specific attribute control (activate/deactivate)
|
|
|
|
|
Freely definable attributes (e.g. size, color, material)
|
– |
|
|
|
Attribute validation (mandatory fields, value ranges)
|
– |
|
|
|
Multilingual product information
|
– |
|
|
|
Versioning & restoration of product data
|
– |
– |
|
Digital Asset Management (DAM) |
|
|
|
|
Central storage of product images, videos, PDFs |
|
|
|
|
Automatic synchronization of media with channels
|
|
|
|
|
Multilingual media support
|
– |
|
|
|
Automatic format/size adjustment per channel
|
– |
|
|
|
Cloud integration (e.g. Cloudinary)
|
– |
– |
|
Multi-Channel Synchronization |
|
|
|
|
Direct integration with shop systems, marketplaces, POS |
|
|
|
|
Mapping of PIM attributes to channel attributes |
|
|
|
|
Channel-based price and inventory control |
|
|
|
|
Offer management per channel (incl. POS) |
|
|
|
|
Activation/deactivation of products per channel |
|
|
|
|
Automatic real-time data updates |
|
|
|
Import & Export |
|
|
|
|
CSV import with attribute mapping |
|
|
|
|
XML/JSON import and export
|
– |
|
|
|
API-based import/export
|
– |
|
|
|
Scheduled imports and exports
|
– |
|
|
|
Automatic data validation during import
|
– |
– |
|
|
Logging & history of all data imports/exports
|
– |
– |
|
Basic |
Pro |
Enterprise |
|
|---|---|---|---|
Sales Processes |
|
|
|
|
Product search by name, barcode, or SKU |
|
|
|
|
Barcode scanner integration |
|
|
|
|
QuickSelect categories for frequently used items |
|
|
|
|
Real-time inventory check from cart |
|
|
|
|
Negative scan for returns |
|
|
|
|
Cart parking (temporary save) |
|
|
|
|
Add notes to cart |
|
|
|
|
Cancel current or saved sales processes |
|
|
|
|
Product recommendations at checkout |
– |
|
|
Customer Data & Loyalty |
|
|
|
|
Customer search by name, address, or customer number |
|
|
|
|
Customer loyalty via discount groups |
|
|
|
|
Assign customers to cart |
|
|
|
|
Remove customers from cart |
|
|
|
|
Customer profile display incl. purchase history |
– |
|
|
|
Personalized offers at POS |
– |
|
|
Voucher & Discount Functions |
|
|
|
|
Item-level discounts (percentage or absolute) |
|
|
|
|
Receipt-level discounts (percentage or absolute) |
|
|
|
|
Create new vouchers with custom value |
– |
|
|
|
Check voucher balance |
– |
|
|
|
Redeem vouchers as payment |
– |
|
|
|
Automatic discounts above purchase value X |
– |
|
|
Payment Processing |
|
|
|
|
Cash payment with quick select or manual input |
|
|
|
|
Card payment via terminal (OPI protocol) |
– |
|
|
|
Split payments (e.g. voucher + card) |
– |
|
|
|
Refunds in cash or voucher |
– |
|
|
Branch & Register Management |
|
|
|
|
Management of multiple branches |
1 |
10 |
Unlimited |
|
User roles & PIN-protected login |
|
|
|
|
Configuration of external devices (scanners, printers, terminals) |
|
|
|
|
Assign store managers |
– |
|
|
|
Manage multiple registers per branch |
– |
|
|
|
Configure opening hours, register parameters |
– |
– |
|
Customer Display |
|
|
|
|
Real-time cart display |
– |
|
|
|
Customizable layout (logo, colors, welcome message) |
– |
|
|
|
QR code for digital receipts |
– |
|
|
|
Display promotions or additional info |
– |
– |
|
Reporting & Compliance |
|
|
|
|
Export to CSV, JSON, or XML |
|
|
|
|
GoBD-compliant POS journal signing |
|
|
|
|
Real-time sales reports per store or register |
– |
|
|
|
Audit trails at transaction level |
– |
|
|
Basic |
Pro |
Enterprise |
|
|---|---|---|---|
Architecture & Integration |
|
|
|
|
API-first, cloud-native, headless architecture
|
|
|
|
|
License & user rights management
|
|
|
|
|
Standardized REST-API for all modules
|
|
|
|
|
Support for third-party integrations (ERP, CRM, payment, marketplaces)
|
|
|
|
|
Multi-brand setup capability
|
|
|
|
|
Separation of staging and live environments
|
– |
– |
|
DataHUB |
|
|
|
|
Central data model for all modules
|
|
|
|
|
Attribute mapping between source & target systems
|
|
|
|
|
Import/export via HTTP, FTP, SFTP
|
|
|
|
|
Data transformation & validation
|
– |
|
|
|
Flexible ETL pipeline (extract, transform, load)
|
– |
|
|
|
Support for CSV, JSON, XML, EDIFACT
|
– |
– |
|
Workflow Automation |
|
|
|
|
Scheduled processes (cron-based)
|
|
|
|
|
Parallel or sequential execution
|
|
|
|
|
Rollback & error paths configurable
|
– |
|
|
|
Event-driven process execution
|
– |
|
|
|
Low-code workflow editor with drag & drop
|
– |
– |
|
|
If/Else logic, manual tasks, approval processes
|
– |
– |
|
Process Orchestration |
|
|
|
|
Automatic routing of orders and data
|
|
|
|
|
Real-time synchronization between modules
|
|
|
|
|
Format transformation (e.g. currencies, units) |
– |
|
|
|
Validation before forwarding to target systems
|
– |
– |
|
AI-Powered Features |
|
|
|
|
Intelligent order prioritization
|
– |
|
|
|
Predictive order routing based on historical data
|
– |
|
|
|
Anomaly detection in inventory or orders
|
– |
– |
|
|
Automated product categorization
|
– |
– |
|
|
Automatic suggestions for process optimization
|
– |
– |
|
Monitoring & Alerts |
|
|
|
|
Live system status per module
|
|
|
|
|
Event logs with filter functions
|
– |
|
|
|
KPI dashboards (performance, throughput, SLA)
|
– |
|
|
|
Proactive alerts
|
– |
– |
|
Basic |
Pro |
Enterprise |
|
|---|---|---|---|
Support models |
|
|
|
|
Standard ticket support (8/5, response time P1 = 4h)
|
|
|
|
|
Premium support (8/5, response time P1 = 1h)
|
– |
Optional |
Optional |
|
Signature support (24/7, response time P1 = 1h, P2 = 2h)
|
– |
Optional |
Optional |
|
Custom application management service (AMS) contracts
|
– |
– |
Optional |
Support Services |
Standard
|
Premium
|
Signature
|
|
Unlimited ticket creation
|
|
|
|
|
Phone/callback support (depending on package)
|
– |
Optional |
Optional |
Not sure which plan is right for you?
We’ll help you identify the best fit for your business – transparently, without obligation, and with expert insight.
