Those who rely solely on online retailing have to compete against giants like Amazon, Zalando, or Otto. Absolute customer orientation and impeccable service quality are essential for survival. Actindo offers the necessary flexibility to react quickly to new customer requirements and optimizes your processes for efficient digital commerce and high customer satisfaction.
Those who rely solely on online retailing have to compete against giants like Amazon, Zalando or Otto. Absolute customer orientation and impeccable service quality are essential for survival. Actindo offers the necessary flexibility to react quickly to new customer requirements and optimizes your processes for efficient digital commerce and high customer satisfaction.
Key Features for your Fast Growing Online Business
The Actindo Core1 platform includes an integrated PIM in which you can easily maintain all your product data in detail. In combination with our DataHub, you can manage the data for all your sales channels, such as your own web store or connected marketplaces, as well as various brick and mortar stores centrally in Actindo and automatically control them depending on the channel.
Our API-based Digital Operations Platform enables the smooth integrations of external systems, service providers or sales channels. For example, you can offer your customers their preferred payment and shipping methods by integrating different providers and using marketplaces as additional touchpoints.
With the help of Actindo Return Management, you can process returns quickly and efficiently. Customizable return reasons as well as automated stock postings and refunds make your work easier, ensure more productivity and increase customer satisfaction by processing returns quickly.
If you do want to implement a cross-channel strategy, Actindo offers the flexibility you need to expand your sales channels. Through the cloud-based Actindo POS system, you can seamlessly connect brick and mortar stores or pop-up stores to the platform. All data, such as stock levels, sales and customer data, is transferred automatically.
FLEXIBILITY AS A CORE COMPETENCE
Growth through adaptation
In the online world, adaptability is considered a key success factor. If you can't respond to new market and consumer demands, you won't retain customers, and you survive. Flexibility is the key to scaling profit.
Actindo's Digital Operations Platform is the right solution for efficient digital commerce. Due to its extensive features and flexible platform architecture, it provides a reliable IT structure to quickly implement new requirements. If the business is successful, the scalable platform grows with it without any problems.
The Advantages for your Digital Commerce
Actindo enables you to optimize all background processes that are crucial to the success of your e-commerce. From product data management to warehousing and accounting to returns management, the Digital Operations Platform has numerous functions for automating workflows. These automated processes not only save you valuable time and resources, but also ensure a positive customer experience.
Full Customer Centricity
A key success factor for your digital commerce is complete customer centricity and continuous improvement of the shopping experience. New trends and changes in consumer behavior and the market must always be kept in mind. The flexibility of the Actindo Core1 platform allows you to always react quickly to new requirements and thus put the customer in the center.
New Market Opportunities
The battle against the big players in e-commerce is tough. That's why many online retailers also rely on brick-and-mortar stores to increase market opportunities through a cross-channel approach. Additional touchpoints can also be created by trading through marketplaces. Actindo offers you the possibility to use any sales channel you want and integrates offline commerce, marketplaces or social commerce to catch up on customers exactly where they are.