GREYHOUND Integration
GREYHOUND bundles all customer communication in one interface. This way, the customer service team has a constant overview of all incoming and outgoing enquiries via email, telephone, chat, contact form and even the marketplaces.
After connecting to Actindo with just a few clicks, all relevant data on the customer and order are immediately available directly in the GREYHOUND interface when responding.
How it Works:
![actindo-bildmarke-anbindung](https://www.actindo.com/hs-fs/hubfs/chub_backup/actindo-bildmarke-anbindung.png?width=55&height=55&name=actindo-bildmarke-anbindung.png)
![MicrosoftTeams-image (3)](https://www.actindo.com/hs-fs/hubfs/MicrosoftTeams-image%20(3).png?width=55&height=55&name=MicrosoftTeams-image%20(3).png)
Customer data & key figures
![actindo-bildmarke-anbindung](https://www.actindo.com/hs-fs/hubfs/chub_backup/actindo-bildmarke-anbindung.png?width=55&height=55&name=actindo-bildmarke-anbindung.png)
![MicrosoftTeams-image (3)](https://www.actindo.com/hs-fs/hubfs/MicrosoftTeams-image%20(3).png?width=55&height=55&name=MicrosoftTeams-image%20(3).png)
Order status & tracking numbers
![actindo-bildmarke-anbindung](https://www.actindo.com/hs-fs/hubfs/chub_backup/actindo-bildmarke-anbindung.png?width=55&height=55&name=actindo-bildmarke-anbindung.png)
![MicrosoftTeams-image (3)](https://www.actindo.com/hs-fs/hubfs/MicrosoftTeams-image%20(3).png?width=55&height=55&name=MicrosoftTeams-image%20(3).png)
Text modules
Key Features
- Customer communication and order information in one interface
- Linked order and customer numbers for direct jumping into Actindo
- Text modules with relevant values from the order or customer base
Frequently-Asked Questions
Want to know more? We've collected some of the most commonly-asked questions below. If you don't find what you're looking for then get in touch! Our experts will be happy to help.
What is Actindo Core1?
Actindo Core1 is the world's most flexible commerce ERP. It orchestrates the building blocks of composable commerce to transform, streamline and unify any digital business model.
The API-first and MACH-certified technology features built-in data organisation and distributed order management capabilities.
This enables brands and retailers to easily extend the platform, integrate their legacy ERP system and deliver an outstanding digital experience across all channels.