GREYHOUND Integration

GREYHOUND bundles all customer communication in one interface. This way, the customer service team has a constant overview of all incoming and outgoing enquiries via email, telephone, chat, contact form and even the marketplaces.

After connecting to Actindo with just a few clicks, all relevant data on the customer and order are immediately available directly in the GREYHOUND interface when responding.


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How it Works:

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Customer data & key figures

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Order status & tracking numbers

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Text modules

Key Features

  • Customer communication and order information in one interface
  • Linked order and customer numbers for direct jumping into Actindo
  • Text modules with relevant values from the order or customer base 

Frequently-Asked Questions

Want to know more? We've collected some of the most commonly-asked questions below. If you don't find what you're looking for then get in touch! Our experts will be happy to help.

What is Actindo Core1?

Actindo Core1 is the world's most flexible commerce ERP. It orchestrates the building blocks of composable commerce to transform, streamline and unify any digital business model.


The API-first and MACH-certified technology features built-in data organisation and distributed order management capabilities.


This enables brands and retailers to easily extend the platform, integrate their legacy ERP system and deliver an outstanding digital experience across all channels. 

Can I keep my legacy ERP?
Absolutely - Actindo's Core1 solution is designed to integrate step-by-step with your existing infrastructure. It doesn't require a complete system overhaul, and is backed by over a decade of experience working with globally-respected companies. Get in touch with us to discuss your exact requirements.
How much does it cost?
This depends on your exact needs, existing system landscape and monthly order volumes. We will tailor our highly flexible solution to your exact requirements. Our experts are happy to discuss your exact requirements in a short call.
Is my data safe?
All your data is stored on Actindo's own, highly-secure servers in Germany, which have been independently certified by TÜV. Our employees have no access to your data, unless you specifically give this for the individual Actindo employee and for a defined period of time. Our company and our processes are certified according to ISO9001, so that any access and data use can be clearly proven. Accordingly, we ensure the highest GDPR standards of the EU.
How long will it take?
Depending on your exact needs, it could be live within a matter of months. As a member of the MACH Alliance, Actindo solutions are Microservices-based, API-first, Cloud-native and Headless. Which means that we are able to implement within your existing system landscape within a very short time.
Which integrations are available?
Actindo enjoys solution partnerships and integrations with many of the biggest names in e-commerce. From Salesforce to Shopify, and Amazon to eBay, we have you covered. See our Integrations page for more.

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