Unified Commerce Checklist

Implementing a successful unified commerce strategy goes beyond good planning; it needs ongoing adjustments and optimizations. However, there are fundamental principles that you should heed for a successful unified commerce approach.

Guiding you step by step, we navigate through all key areas of digital and physical commerce, personalization, and the IT infrastructure required. This checklist is designed to serve as a reliable tool for evaluating your company's current readiness for delivering unified commerce experiences, and formulating further actions.

Unified Commerce checklist cover page

How Does It Work?

In this checklist, you will first identify the capabilities that are already 
implemented. Then you will rank the capabilities you have not yet activated in terms of priority (1-10).

Knowing your current status, you can prioritize the areas that have 
potential for improvement and develop your roadmap for delivering holistic unified commerce experiences.

Steps Covered

  • Create a unified commerce mindset
  • Curate item inventories in real time, at any physical location
  • Combine physical and digital customer experiences
  • Personalize the customer experience
  • Become a pioneer for holistic innovation

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